Catawba Natural Healing is not accepting any health insurances. We do not file any health insurance. We accept credit cards, FSA cards and HSA cards. We also accept cash and personal checks. Those who pay with cash or personal checks for their visit will get a $5 time of service discount (does not include for only supplement purchase in office).
In addition, our online Fullscript supplement store also accepts FSA and HSA cards.
If you have booked for your first personalized or a free consultation appointment, it is important that you show up. Failure to do so will result in immediate termination from the clinic and you will not be able to book for another appointment. We have a commitment to help our clients and we hope that you value your health as well as the time that we've set aside for you. Thank you for understanding.
Case Review (1st visit, 1.5 hrs) Includes: comprehensive, integrative Naturopathic consultation and Acupuncture assessment of your health, and a customized health protocol. If time permits, you may also get a session of acupuncture.
Returning visit (up to 1 hour) Your unique health and the customized protocol that was recommended to you during your first visit will dictate how many sessions you need. Following the recommended protocol will ensure that you are going to start feeling better at a faster rate.
Tui Na (Chinese massage) Only available for established patients as an adjunct therapy to other treatment protocol. Must be booked for a minimum of one hour.
Other fees: No Show: $60 Less than 24 hour cancellation: $60 Returned check fee: $25
Invoices unpaid after 30 days are subject to 5% finance charge per week plus a one-time $25 late fee. In the event any third parties are involved to collect any outstanding monies owed by said business, the customer/patient agrees to pay any reasonable collection fees, including attorney fees whether litigation has commenced, and all costs of litigation. All overdue balances must be paid prior to next appointment. No shows/less than 24 hour cancellations: We understand that things come up and you may need to cancel last minute or can’t show up. As a curtesy, we will waive either your first no show or first less than 24 hour cancellation, whichever is first. The exception is that if you have an appointment scheduled on Monday, we ask that you call us by Friday to avoid any cancellation fees. In the event that you did have to cancel with less than 24 hour notice or there's a no show, we will send out a letter outlining the clinic policy regarding missed appointments. You are allowed a total of 3 no shows/less than 24 hour cancellation before your care is discontinued. Your practitioner will mail you a certified letter explaining the discontinuance of your care and provide appropriate referral(s) for you within 10 business days. No show fees/cancellation fees will still apply as indicated in the financial agreement.
All sales are final: Herbal or supplement purchases are non-refundable. Herbal or supplemental sales are only for clients of Catawba Natural Healing LLC.
46 Cloninger Mill Rd, NE, Suite E Hickory, NC 28601